Terms of Service

Acceptance of Terms

By accessing or using the RiteCareDoctor website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Description of Services

RiteCareDoctor provides a cloud-based clinic management system designed for healthcare providers in the Philippines. Our software includes electronic medical records (EMR), appointment scheduling, patient management, billing, inventory management, and related healthcare administration tools. Our website provides information about our services, demo requests, and customer support.

Not Emergency Services

Important: Our website and online services are not intended for medical emergencies. If you are experiencing a medical emergency, call the Philippine emergency hotline 911 or go to your nearest hospital emergency room immediately.

Website Use

Permitted Use

You may use our website to:

• Learn about our healthcare services
• Request appointments
• Access the patient portal (with valid credentials)
• Contact our office
• Access patient resources and forms

Prohibited Use

You may not:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses or malicious code
• Interfere with the website's operation
• Impersonate another person or entity
• Collect personal information of others without consent

Patient Portal Terms

Access to our patient portal is provided to registered patients only. By using the patient portal, you agree to:

• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access to your account
• Use the portal only for its intended purposes
• Not share your account with others

Appointment Scheduling

Online appointment requests are not confirmed until you receive confirmation from our office. We reserve the right to reschedule or cancel appointments as necessary. Patients are expected to arrive on time and provide 24-hour notice for cancellations when possible.

Medical Information Disclaimer

The information provided on our website is for general informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of RiteCareDoctor or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites. Clicking on third-party links is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, RiteCareDoctor shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use our website or services. This limitation applies regardless of the theory of liability.

Indemnification

You agree to indemnify and hold harmless RiteCareDoctor, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms of Service or your use of our website.

Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes acceptance of the modified terms.

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to the Civil Code of the Philippines, the Consumer Act of the Philippines (RA 7394), the Electronic Commerce Act (RA 8792), and the Data Privacy Act of 2012 (RA 10173).

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Metro Manila, Philippines. The parties agree to first attempt to resolve any disputes through good faith negotiation before pursuing legal remedies.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.